FAQ

• Rainbow Time doesn't own any physical stores. Our main sales channels are our online shop and Shopee.
• Current issues may also be bought at: Eslite Bookstore, Kingstone Bookstore, Jin Yuh Tarng Stationery, Nobel Books, Caves Books, and other bookstores. Please ask the bookstore if the magazine is in stock beforehand.

• The age of our magazine's target audience approximately ranges from 3 to 10 years old. We hope our magazines can help children who don't attend cram or bilingual schools set a foundation for English learning. Rainbow Time publishes "storybooks" that children enjoy, instead of another "textbook" forcing children to learn.
• Our stories are about 200-250 words long. Children need to be familiar enough with the alphabet, simple words, and short sentences (3-5 words) to read, but there are no such limits when it comes to listening. The basics of learning a language start from listening. We strongly suggest parents that their kids listen to our online MP3 audios from childhood so as to train their sense of language and familiarity with English pronunciation.  
• Countless English teachers recommend learning English by listening to CDs repeatedly, which emphasizes the importance of listening skills when it comes to language learning. Through Rainbow Time stories, English becomes close to life, no longer unfamiliar or intimidating. Older children, younger kids, even parents—everyone can find their very own method to learn and acquire knowledge. 

Here are our suggested methods based on age:

• Children under 3: Your child might struggle a little at first if no one has been having English conversations with them in daily life. We suggest that parents start from one magazine and choose simple content your child might be interested in. Listen repeatedly to our MP3 audios for days or weeks until your child becomes familiar with the stories and stops rejecting English.
• 3 - 5 years old (Can't read/write yet):  Start by listening to our online audios. Children can listen to them before bedtime or during playtime. Listening skills are the most essential part of training at this age. This stage is when children can gradually build their sense of language, become familiar with English, and even enjoy listening to English. Parents can read stories in Chinese and English to children as if they are reading a picture book. Using the Rainbow Pen to play vocabulary audios and sound effects enhances the fun of the process.

• 6 - 8 years old (Recognizes the alphabet): At this stage, children's English levels may vary from merely understanding the alphabet to being capable of recognizing simple vocabulary words and sentences. Once again, we strongly emphasize the importance of continuous listening (online audios or using the Rainbow Pen) to maintain one's sense of language. Children can begin to practice reading sentences while listening to story audios or try to complete the activities in our magazines.
• 9 years old or above: Maintain the habit of listening to story audios. Children are now able to read and complete quizzes on their own. They can also finish activities without parents' help.

All monthly issues are newly created and recorded by qualified foreign teachers from America and Canada. Through all sorts of music, sound effects, and dubbing, we seek not only to teach children correct pronunciation and train their sense of language but also to intrigue them and make them interested in learning English. We also provide bilingual audios, in which teachers explain stories sentence by sentence in Chinese and English, along with vocabulary and grammar. If parents are anxious that their English might not be good enough to explain the stories, no worries. Just take out your phone and scan the QR code for online audios. You've got your very own tutor with you.

Our main content consists of creative English stories, about 200 to 250 words long. We take reference from life experiences of children from 3 to 10 years old, so our stories are closer to children's cognition and resonate with them easily. Our magazines adopt a picture book style, with colorful illustrations to attract readers. We write about diverse topics and create intriguing content for each monthly issue.

• Various types of writing: Stories, essays, nursery rhymes, (adapted and recreated) fairy tales, poems, comics...etc.
  
• Diverse themes: Fairy tales, mystery stories, common knowledge, science and nature, history and humanities, morality, cultures from different countries, Western and Eastern festivals... etc. 

It is essential for parents to follow their children's learning pace patiently. Listening to stories during meals, completing activities with your kid...Shared reading makes learning English fun, and you may find your child anticipating new stories someday. Please call 04-35005800 #321 if you have any more questions. Professional teachers will make education evaluations for you based on your child's age and level.

Besides the Rainbow Pen, the Audio Stickers Set includes a master card and audio stickers. One can use our audio stickers to record their voice, install MP3 audio, and create their own audiobook. As for the master card, it comes with recording and MP3 player functions. If you would like your child to practice recording and speaking English frequently, or you want to create your own audiobook, the Audio Stickers Set is perfect for you.

• Rainbow Pen 2.0: One Rainbow Pen, one micro-SD card (8GB), one USB charging cable, one warranty card
  
• Rainbow Pen 2.0 - The Audio Stickers Set: One Rainbow Pen, one micro-SD card (8GB), one USB charging cable, one warranty card, one master card, 1120 audio stickers
• Audio Stickers Demo Video https://youtu.be/E6_vK-hcm1M
• Master Card Demo Video https://youtu.be/1Fo4ObLJ8DM

Please click link to check on Rainbow Pen related FAQs:  http://www.e-rainbowtime.com.tw/rainbowpen/penfaq.php

Please click link below to access troubleshooting guide and read it carefully. Follow the steps mentioned to solve common problems.

https://www.rainbowtimeshop.com/pages/trouble-shooting